📱 WhatsApp Message Delivery Troubleshooting
🔍 Why Some Messages Don't Deliver (Even When API Shows Success)
📋 WhatsApp Business API Rules:
- 24-Hour Window: You can only send free-form messages within 24 hours after a user messages you first
- Template Messages: For first contact or after 24-hour window, you must use approved template messages
- Opt-in Required: Users must have opted in to receive messages from your business
- Valid WhatsApp Number: The phone number must be registered with WhatsApp
🛠️ Solutions:
- For First Contact: Use template messages first
curl -X POST http://127.0.0.1:8000/send-template \
-H "Content-Type: application/json" \
-d '{"to": "+2349025794407"}'
- Ask Users to Message First: Have users send "Hi" to your WhatsApp Business number
- Check Message Window: Send messages within 24 hours of user's last message
- Use Enhanced Logging: Check console for detailed error messages
📊 Test Your Numbers:
Working: +2348144493361 (likely messaged you first)
Not Working: +2349025794407 (needs template message first)
🔗 Useful Endpoints:
- Enhanced Chat Interface
- POST /send-template - Send template message for first contact
- POST /send - Send regular message (24-hour window required)
🎯 Quick Fix for Your Current Issue:
For +2349025794407 to receive messages:
- Ask them to send "Hi" to your WhatsApp Business number: +234 837 445 0627
- Wait for them to message you first
- Then you can send regular messages for 24 hours
💡 Tip: Always ask new contacts to message your business number first. This is how WhatsApp Business API works!